We accept returns for any Goldnsilverjewelry.com products upon provided your items are returned within 15 days of the PURCHASE date, or 10 days from date of delivery.  All items must be returned in new condition.  To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. Returns shipping fees will be at customers expense. We'll issue you a full refund minus a $3.00 re-stocking fee per item.  An additional 5% restock fee will be charged to any item returned without the orignal security tag missing or cut. After the 15 days have passed, you will receive a parcial refund.  We regret that we do not refund original shipping costs with the return.

Please follow the simple instructions below:
1. To make it easy, place the unused item in its original condition and use the original packaging to ship your product.
2. Fill out the Return Form.
3. Fill out the reason for your return in the "return reason number" defined on the back of the return card. Include this form inside the box. If you have lost your Return form, mail your return to:
Sweet Illusions
Returns Department
2907 Valley Blvd.
Pomona, CA 91768-2536

Goldnsilverjewelry.com uses the United Parcel Services (UPS), United States Postal Service (USPS) and FedEx ground shipping. 
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Return Refunds and Credits
All items must be returned in new condition.  To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. Returns shipping fees will be at customers expense. We'll issue you a full refund minus a $3.00 re-stocking fee per item . Watches are not returnable if the security tag is missing or cut unless individually approved by Sweet Illusions/Goldnsilverjewelry.  An additional 5% restock fee will be charged to any item returned without the orignal security tag missing or cut. After the 15 days have passed, you will receive a parcial refund.  We regret that we are unable to refund original shipping costs. It takes up to 10 business days to process the return and credit your account. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction. If you have any questions about your return, please contact Customer Service.
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Returning a Gift
If you are returning a gift, please contact Customer Service. We can either exchange your gift or we can refund to the credit card used by the purchaser.
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Exchanges
Please note that gift purchase are exchangeable item only if the item has not been open or use. No exchanges will be made if the item was use or the security tag missing or cut.
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